Frequently Asked Questions
We hope we can answer all of your questions in the FAQ section - and if you feel you still have questions, please contact us and we'll be happy to chat.
Can I try it out without paying?
Can I create a website before I start my paid subscription?
YES, absolutely. Each website you create with PageMatix comes with a 14-day trial. You have an unlimited number of trials to try out different ideas and designs before committing to a paid subscription.
How do I cancel my subscription?
Can I cancel my PageMatix subscription?
YES, absolutely. No questions asked. You can get a refund if you cancel your yearly subscription within 14 days. Monthly subscriptions have no refund policy.
What if I get stuck?
Can I contact you if I get stuck?
YES, absolutely. You can reach out to us at any time and we will assist you with any problem you may be experiencing.
What are annual plan benefits?
What are the benefits if I subscribe yearly?
You'll save around 30% on a yearly subscription compared to a month-to-month subscription, and you'll get a custom domain name for free for the first year.
Do I need hosting?
Do I need to host the website I create?
No, PageMatix offers secure and high-speed web hosting.
Can I change plans?
Can I change my subscription plan?
YES, absolutely. You can upgrade or downgrade your plan at any time through your account's billing settings.
Can I host my website myself?
Can I host what I created myself?
No unfortunately not. For ease of use, all tools are integrated. Everything is hosted on Amazon servers, which are quick, stable, and secure.
How do I get a refund?
How do I get a refund?
You are entitled to a refund if you subscribe annually.
Is the website mine?
Do I own the website I created?
YES, absolutely. Everything you create and have is yours and yours only. Nothing you do or have on the platform is owned by PageMatix.
Want to purchase a domain?
How do I purchase a domain?
By contacting our support team, you can get one year of free domain with each yearly subscription. Alternatively, you can buy a domain somewhere else and connect it to your PageMatix website.